✨ all your q's, answered
faqs
the basics
are press-ons better than the salon?
honestly? for custom art — yes. salon manicures can run $100+ and you're stuck with whatever the technician can do. carolemon sets are fully hand-painted to your vision, reusable, and you can swap them in 10 minutes at home. no scheduling, no drying time, no smudges on the way out.
can I reuse my nails?
yes! after removal, gently file away any glue residue and store your set in the case it came with. most customers get 3–5 wears per set depending on how well they're applied and removed. the better you take care of them, the longer they last. 🍋
how long do they last?
typically 2–4 weeks when applied correctly using the salon-quality adhesive included with your order. prep is everything — clean, dry, buffed nails with no oils or lotion make a huge difference. avoid prolonged soaking (dishes, swimming) and they'll stay put.
sizing & custom orders
how does sizing work?
after you order, I'll personally email you a sizing link within 24 hours. it opens right in your phone browser — no app needed. you'll use your phone camera and a US quarter to scan each finger. the whole thing takes about 2 minutes. first-timers: check out our sizing guide to see exactly what to expect.
what if I've ordered before and already have my sizes on file?
lucky you — no scanning needed! I'll use your measurements from your previous order. if you'd like a re-check (maybe your nails have changed), just mention it in the order notes and I'll send the link again.
how does a custom order work?
- place your order — pick your tier and check out. describe your vibe in the order form. a sizing link follows within 24 hours. 📐
- dm your inspo — after ordering, dm me your photos: pinterest boards, screenshots, anything visual. the more specific, the better. ✨
- i draft a mockup — for complex & master sets, i put together a design concept and send it for your feedback. 🎨
- you approve — we refine until it's exactly right. then i get to work. ✅
- i hand-paint every nail — completely freehand. 2–8 hours per set, depending on your tier. 🖌️
- it ships to you — ships in 7–10 days (10–14 for tier 3 & 4). put them on, tag me — i love seeing them! 💅
how long will my order take?
most sets ship within 7–10 days of sizing being confirmed. tier 3 and tier 4 orders take 10–14 days due to the extra detail involved. need them sooner? add a rush order at checkout for 4-business-day production. shipping time is additional depending on your location.
application & care
how do I apply them?
- push back cuticles — using the pink cuticle pusher, gently push back the skin at the base of each nail for a clean, salon-quality finish.
- buff the surface — use the flat side of the nail file to lightly roughen each natural nail. be gentle — just enough texture for the glue to grip.
- apply the glue — a small dot on your natural nail and a thin layer on the back of the press-on, so the glue reaches every corner for a secure bond.
- roll on the nail — align the press-on just under your cuticle at a 45° angle, then roll it down onto your nail bed. no straight-down pressing — that traps air bubbles!
- hold tight & keep dry — press firmly for 30 seconds, applying pressure to the sides and center. wipe away any excess glue and keep hands dry for at least 30 minutes to let the glue fully set.
instructions are included with every set, so you'll have them on hand. 💅
how do I remove them without damaging my nails?
never force or rip — that's how natural nails break. the gentle method:
- gently lift the edge with a cuticle pusher or orange stick
- soak your fingertips in warm soapy water with a few drops of oil for 5–10 minutes
- wiggle and slowly separate the nail — it should release without force
- remove any remaining glue residue with a gentle buffer
press-on myths, busted
"they fall off in a week."
with proper application, the adhesive lasts 3–4 weeks — the same professional-grade materials you'll find in a nail studio. celebrities wear press-ons on red carpets. they're not fragile.
"they're not practical for real life."
actually perfect for busy schedules. moms, teachers, medical professionals — people who need the flexibility to wear them when they want and take them off when they need to. no appointment, no removal fee, no commitment.
"custom nails are too expensive."
a custom carolemon set costs a fraction of what you'd spend at a salon — and it's completely unique to you. no template, no shared design. yours.
"the sizing never fits right."
i take exact digital measurements before i paint a single nail. no guessing, no approximating. every set is sized specifically for your hands.
still have questions?
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